Privacy

Last updated 30 September 2026

Cara is an AI agent for people in Ireland: it helps buyers by emailing estate agents, booking viewings and tracking bids, and it helps households save money by getting quotes and better prices for them. It’s run from Dublin. This page explains what Cara collects, why, who helps run it, and how to get it deleted. Questions go to admin@usecara.ie.

What we collect

• When you join the waitlist: your name, email, phone number if you give it, your answer about your search, and which link brought you to us.
• When you ask for price alerts: your email address and the area or Daft listing you want to hear about. Nothing is sent until you confirm from the first email, and every alert email has a link to stop them. Signing up for alerts also puts you on the waitlist.
• When you sign in with Google: your name, email address and Google account ID. Signing in does not give Cara access to your Gmail.
• When you use Cara: where you’re looking and your budget, the houses you add, what you write to Cara (typed, dictated or as photos), and your viewing times.
• Emails with estate agents: the emails Cara sends for you and the agents’ replies, so each house’s thread is complete.
• When you ask Cara to do something from one of our money pages (heating oil quotes, your energy supplier, your Budget or mortgage number): your email, your first name if you give it, what you typed into that page’s calculator, which link brought you, and anything you send back, such as a bill. You also join that page’s alerts, which every email lets you stop in one tap.
• How you use the app: pages you open and buttons you tap, recorded in Cara’s own log so we can see what works and fix what doesn’t. We don’t use advertising or third-party tracking cookies.

If you connect your Gmail

This is optional. By default Cara writes from its own address and copies you. If you choose “From my email”, Google asks you to let Cara send email on your behalf. Cara uses that only to send the emails you asked for, or that belong to a house you’re tracking. Replies are addressed to you and to Cara, so they reach the right thread without Cara reading your inbox.

Cara can’t read your inbox, doesn’t use your email for advertising, and doesn’t sell it. You can disconnect in the app at any time, which deletes the access keys Cara holds, or remove Cara from your Google account’s security settings.

Cara’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

How we use it

• To do what you ask: contact agents, keep your threads, follow up, book viewings, track bids, and send your morning email.
• To find houses that fit what you told us.
• To do the job you asked for from a money page: ask suppliers, distributors or your lender for prices on your behalf, email you what we find, and email you when something on that page changes. Nothing is switched, ordered or paid for without your YES, and a mortgage or insurance introduction goes only to an authorised firm, only when you ask.
• To run the beta: decide who gets access, get in touch about your experience, and improve Cara.

We never sell your data, and we never share it for advertising. Nothing goes to an estate agent unless you asked for it or the house is one you track.

Who helps run Cara

• Estate agents receive the emails Cara sends for you, with your name as the buyer.
• Suppliers, distributors and brokers receive only what a job you asked for needs, such as your county and the amount of oil, or the details on your bill.
• Google: sign-in, Gmail if you connect it, and the Gemini AI model that reads and writes Cara’s messages and transcribes voice notes.
• Postmark: sends and receives email from Cara’s own address.
• Hetzner: hosts Cara’s servers and database in the EU.
• Cloudflare: runs our domain and website delivery.

Property details come from public listings; we don’t share your data with property portals.

How long we keep it

We keep your account and threads while you use Cara. If you ask us to delete your account, we delete it, including your houses, threads, emails, photos, connected mailbox and usage log. Waitlist details are deleted on request, or when the beta ends if you never joined. What you asked for from a money page, and any bill you sent, is deleted on request, and bills a year after the job is done.

Your rights

Under GDPR you can ask to see, correct, export or delete your data, or object to how we use it. Email admin@usecara.ie and we’ll reply within a month. If you’re not happy with our answer, you can complain to the Data Protection Commission.

Changes

If we change how Cara uses your data, we’ll update this page and, for anything significant, tell you by email.